people,
maybe somebody has seen such problem:
rt 2.0.0 rc3 is working smoothly for me with one exception. i have scrip
which should send nootification to AdminCC when ticket is resolved:
OnResolve NotifyAdminCcs with template std_admin_ticket_closed
but when rt tries to execute it logs show:
now requiring RT::Condition::StatusChange
RT::Transaction=HASH(0x956cef4): Checking condition OnResolve…
RT::Transaction=HASH(0x956cef4): Matches condition OnResolve…
now requiring RT::Action::Notify
RT::Transaction=HASH(0x956cef4): Prepared NotifyAdminCcs
RT::Action::Notify=HASH(0x957f1fc): No recipients found. Not sending.
RT::Transaction=HASH(0x956cef4): Committed NotifyAdminCcs
Database handle destroyed without explicit disconnect at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle.pm line 219.
what is strange, similar scrip:
OnCreate NotifyAdminCcs with template std_admin_ticket_opened
works perfectly.
i found only one suspicious thing in system log:
pq_recvbuf: unexpected EOF on client connection
any ideas?
regards,
Alek Cesarz : NOC manager : ALEK1-RIPE
+48 22 860 69 58 : Crowley Data Poland