Problem with RT 3.5.7 on Solaris 8

Hello all,

I seem to be having a problem with my install of RT on
Solaris 8. I got this error below, and since I am not
that good with Perl, I can hardly figure it out. Sorry
for the long post.

no connection to syslog available

  • /dev/conslog is not a socket at
    /opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
    line 77

Trace begun at
/opt/csw/share/perl/site_perl/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception(‘no
connection to syslog available^J^I- /dev/conslog is
not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J’) called at
/opt/csw/share/perl/5.8.8/Carp.pm line 269
Carp::croak(‘no connection to syslog available^J^I-
/dev/conslog is not a socket’) called at
/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm line 802
Sys::Syslog::connect at
/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm line 654
Sys::Syslog::syslog(‘ERR’, ‘%s’, 'Query error in
<<(Owner = “Nobody” OR Owner = “root”) AND Type =
“reminder” AND (Status = “new” OR Status = “open”) AND
Due > “1970-01-01”>>:^Jno connection to syslog
available^J^I- /dev/conslog is not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J^JStack:^J
[/opt/csw/share/perl/5.8.8/Carp.pm:269]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:802]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:654]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm:77]^J

[/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm:41]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:97]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:74]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:22]^J
[/opt/rt3/lib/RT/Date.pm:212]^J
[/opt/rt3/lib/RT/Tickets_Overlay.pm:457]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/opt/rt3/share/html/Elements/MyReminders:69]^J
[/opt/rt3/share/html/Elements/MyRT:87]^J
[/opt/rt3/share/html/Elements/MyRT:61]^J
[/opt/rt3/share/html/index.html:79]^J
[/opt/rt3/share/html/autohandler:247]
(/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:487)^J’)
called at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77
Log::Dispatch::Syslog::log_message(‘Log::Dispatch::Syslog=HASH(0x2349bf0)’,
‘level’, ‘error’, ‘name’, ‘syslog’, ‘message’, 'Query
error in <<(Owner = “Nobody” OR Owner = “root”) AND
Type = “reminder” AND (Status = “new” OR Status =
“open”) AND Due > “1970-01-01”>>:^Jno connection to
syslog available^J^I- /dev/conslog is not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J^JStack:^J
[/opt/csw/share/perl/5.8.8/Carp.pm:269]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:802]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:654]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm:77]^J

[/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm:41]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:97]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:74]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:22]^J
[/opt/rt3/lib/RT/Date.pm:212]^J
[/opt/rt3/lib/RT/Tickets_Overlay.pm:457]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/opt/rt3/share/html/Elements/MyReminders:69]^J
[/opt/rt3/share/html/Elements/MyRT:87]^J
[/opt/rt3/share/html/Elements/MyRT:61]^J
[/opt/rt3/share/html/index.html:79]^J
[/opt/rt3/share/html/autohandler:247]
(/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:487)^J’)
called at
/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm
line 41
Log::Dispatch::Output::log(undef, ‘level’, ‘error’,
‘name’, ‘syslog’, ‘message’, 'Query error in <<(Owner
= “Nobody” OR Owner = “root”) AND Type = "reminder"
AND (Status = “new” OR Status = “open”) AND Due >
“1970-01-01”>>:^Jno connection to syslog
available^J^I- /dev/conslog is not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J^JStack:^J
[/opt/csw/share/perl/5.8.8/Carp.pm:269]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:802]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:654]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm:77]^J

[/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm:41]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:97]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:74]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:22]^J
[/opt/rt3/lib/RT/Date.pm:212]^J
[/opt/rt3/lib/RT/Tickets_Overlay.pm:457]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/opt/rt3/share/html/Elements/MyReminders:69]^J
[/opt/rt3/share/html/Elements/MyRT:87]^J
[/opt/rt3/share/html/Elements/MyRT:61]^J
[/opt/rt3/share/html/index.html:79]^J
[/opt/rt3/share/html/autohandler:247]^J’) called at
/opt/csw/share/perl/site_perl/Log/Dispatch.pm line 97
Log::Dispatch::_log_to(‘Log::Dispatch=HASH(0x22e8760)’,
‘level’, ‘error’, ‘name’, ‘syslog’, ‘message’, 'Query
error in <<(Owner = “Nobody” OR Owner = “root”) AND
Type = “reminder” AND (Status = “new” OR Status =
“open”) AND Due > “1970-01-01”>>:^Jno connection to
syslog available^J^I- /dev/conslog is not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J^JStack:^J
[/opt/csw/share/perl/5.8.8/Carp.pm:269]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:802]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:654]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm:77]^J

[/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm:41]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:97]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:74]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:22]^J
[/opt/rt3/lib/RT/Date.pm:212]^J
[/opt/rt3/lib/RT/Tickets_Overlay.pm:457]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/opt/rt3/share/html/Elements/MyReminders:69]^J
[/opt/rt3/share/html/Elements/MyRT:87]^J
[/opt/rt3/share/html/Elements/MyRT:61]^J
[/opt/rt3/share/html/index.html:79]^J
[/opt/rt3/share/html/autohandler:247]^J’) called at
/opt/csw/share/perl/site_perl/Log/Dispatch.pm line 74
Log::Dispatch::log(‘Log::Dispatch=HASH(0x22e8760)’,
‘level’, ‘error’, ‘message’, 'Query error in <<(Owner
= “Nobody” OR Owner = “root”) AND Type = "reminder"
AND (Status = “new” OR Status = “open”) AND Due >
“1970-01-01”>>:^Jno connection to syslog
available^J^I- /dev/conslog is not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J^JStack:^J
[/opt/csw/share/perl/5.8.8/Carp.pm:269]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:802]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:654]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm:77]^J

[/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm:41]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:97]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:74]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:22]^J
[/opt/rt3/lib/RT/Date.pm:212]^J
[/opt/rt3/lib/RT/Tickets_Overlay.pm:457]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/opt/rt3/share/html/Elements/MyReminders:69]^J
[/opt/rt3/share/html/Elements/MyRT:87]^J
[/opt/rt3/share/html/Elements/MyRT:61]^J
[/opt/rt3/share/html/index.html:79]^J
[/opt/rt3/share/html/autohandler:247]^J’) called at
/opt/csw/share/perl/site_perl/Log/Dispatch.pm line 22
Log::Dispatch::ANON(‘Log::Dispatch=HASH(0x22e8760)’,
'Query error in <<(Owner = “Nobody” OR Owner = “root”)
AND Type = “reminder” AND (Status = “new” OR Status =
“open”) AND Due > “1970-01-01”>>:^Jno connection to
syslog available^J^I- /dev/conslog is not a socket at
/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
line 77^J^JStack:^J
[/opt/csw/share/perl/5.8.8/Carp.pm:269]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:802]^J
[/opt/csw/lib/perl/5.8.8/Sys/Syslog.pm:654]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm:77]^J

[/opt/csw/share/perl/site_perl/Log/Dispatch/Output.pm:41]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:97]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:74]^J
[/opt/csw/share/perl/site_perl/Log/Dispatch.pm:22]^J
[/opt/rt3/lib/RT/Date.pm:212]^J
[/opt/rt3/lib/RT/Tickets_Overlay.pm:457]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:330]^J
[/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:485]^J
[/opt/rt3/share/html/Elements/MyReminders:69]^J
[/opt/rt3/share/html/Elements/MyRT:87]^J
[/opt/rt3/share/html/Elements/MyRT:61]^J
[/opt/rt3/share/html/index.html:79]^J
[/opt/rt3/share/html/autohandler:247]^J’) called at
/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm line 487
RT::tickets::FromSQL(‘RT::Tickets=HASH(0x264a0d0)’,
’(Owner = “Nobody” OR Owner = “root”) AND Type =
“reminder” AND (Status = “new” OR Status = “open”) AND
Due > “1970-01-01”’) called at
/opt/rt3/share/html/Elements/MyReminders line 69
HTML::Mason::Commands::ANON at
/opt/csw/share/perl/site_perl/HTML/Mason/Component.pm
line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x264c950)’)
called at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1247
eval {…} at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef) called at
/opt/rt3/share/html/Elements/MyRT line 87
HTML::Mason::Commands::_show(‘HASH(0x24651a8)’) called
at /opt/rt3/share/html/Elements/MyRT line 61
HTML::Mason::Commands::ANON at
/opt/csw/share/perl/site_perl/HTML/Mason/Component.pm
line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x2512ae0)’)
called at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1251
eval {…} at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef) called at
/opt/rt3/share/html/index.html line 79
HTML::Mason::Commands::ANON at
/opt/csw/share/perl/site_perl/HTML/Mason/Component.pm
line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x2405910)’)
called at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1251
eval {…} at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef) called at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 914
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x24655b0)’)
called at /opt/rt3/share/html/autohandler line 247
HTML::Mason::Commands::ANON at
/opt/csw/share/perl/site_perl/HTML/Mason/Component.pm
line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x23dd4b4)’)
called at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1249
eval {…} at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, undef) called
at /opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 459
eval {…} at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 459
eval {…} at
/opt/csw/share/perl/site_perl/HTML/Mason/Request.pm
line 411
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x24655b0)’)
called at
/opt/csw/share/perl/site_perl/HTML/Mason/ApacheHandler.pm
line 168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x24655b0)’)
called at
/opt/csw/share/perl/site_perl/HTML/Mason/ApacheHandler.pm
line 826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xba3af0)’,
‘Apache2::RequestRec=SCALAR(0x246f9b8)’) called at
/opt/rt3/bin/webmux.pl line 122
eval {…} at /opt/rt3/bin/webmux.pl line 122
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0x246f9b8)’)
called at -e line 0
eval {…} at -e line 0

Nairet Kenya Moderator

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Nairet Kenya Admin wrote:

Hello all,

I seem to be having a problem with my install of RT on
Solaris 8. I got this error below, and since I am not
that good with Perl, I can hardly figure it out. Sorry
for the long post.

no connection to syslog available

  • /dev/conslog is not a socket at
    /opt/csw/share/perl/site_perl/Log/Dispatch/Syslog.pm
    line 77

check the wiki

its documented in there