hi all,
this is my first post to the list, i hope it’ll get through properly…
i tried searching the archives but found nothing related to this issue;
i finally got RT loading up in the browser, it prompts me for username/pass,
i can manage to login with the root account, but every single time i click
something to change pages, it requests authentication all over again!
this is driving me nuts, every single thing i try to do in the interface
causes this (the functionality is fine mind you, it’s just annoying and
a bit too clumsy for production to have to re-enter credentials every single page).
many thanks!
Gabriel Cadieux
Systems Engineer & IT Security Analyst
STI - Secure Technologies International, Inc.
Tel. (613) 830-3131 ext. 304
Cel. (613) 608-4635
Fax. (613) 830-5320
www.securetechnologies.ca
Gabriel,
There have been several threads on this issue. Did you try looking
under “Login” or “Login loop” or anything like that. I f=definitely
remember seeing this thread quite a few times in the last month.Hope
this helps.
Kenn
LBNLOn 9/22/2008 6:17 AM, Gabriel Cadieux wrote:
hi all,
this is my first post to the list, i hope it’ll get through properly…
i tried searching the archives but found nothing related to this issue;
i finally got RT loading up in the browser, it prompts me for username/pass,
i can manage to login with the root account, but every single time i click
something to change pages, it requests authentication all over again!
this is driving me nuts, every single thing i try to do in the interface
causes this (the functionality is fine mind you, it’s just annoying and
a bit too clumsy for production to have to re-enter credentials every single page).
many thanks!
Gabriel Cadieux
Systems Engineer & IT Security Analyst
STI - Secure Technologies International, Inc.
Tel. (613) 830-3131 ext. 304
Cel. (613) 608-4635
Fax. (613) 830-5320
www.securetechnologies.ca
The rt-users Archives
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
hi all,
this is my first post to the list, i hope it’ll get through properly…
i tried searching the archives but found nothing related to this
issue;
i finally got RT loading up in the browser, it prompts me for
username/pass,
i can manage to login with the root account, but every single time i
click
something to change pages, it requests authentication all over again!
this is driving me nuts, every single thing i try to do in the
interface
causes this (the functionality is fine mind you, it’s just annoying
and
a bit too clumsy for production to have to re-enter credentials
every single page).
I assume you use MySQL.
A lot of people who didn’t set up all the tables correctly (or
upgraded older ones not correctly) had this problem.
Personally, I use PostgreSQL and I must say that the upgrade to 3.8.1
was the one that caused the least pain (we started with 3.4.something,
moved to 3.6.3 and then I lifted it to 3.8.1, moving from FreeBSD5.4
over 6.2 to 7.0 eventually).
It just took a lot of time because the the box is now old and slow 
The only problem is the large amount of dependencies that RT carries
(FreeBSD installs well over 110 perl modules alltogether).
I make a copy of the box in VMware and dry-run the upgrade there. So
far, this has worked very well.
cheers,
Rainer