yes you are correct about the distro Perl
/usr/bin/perl -v — gives output of 5.8.0
/usr/local/bin/perl -v — gives output of 5.8.7
running ‘locate DBI’ comes back with no response, same thing for ‘locate
DBI.pm’ if that matters
when you are referring to the configure script, what configure script are
you referring to…for what package.
I installed DBI and every other perl module from cpan, mostly by using ‘make
DBI is version 1.48
BillFrom: “Ruslan Zakirov” firstname.lastname@example.org
To: “Bill Sandiford” email@example.com
Sent: Saturday, October 08, 2005 7:18 PM
Subject: Re: [rt-users] Problem with new install of RT 3.4.4
I’m having a problem with a new install of RT. I’ve searched through
and the list archive and found other people that have had similar
but was unable to put my hand on a solution.
Basically, everything went fine, install of everything was good, there
some dependencies that were missing but i fixed that with the make
make fixdeps procedure.
I added the relevant info to the bottom of my httpd.conf file as per the
ManualInstallation guide, restarted apache, and when I browse to the page
get a 500 Internal server error.
When I look at apache’s error_log I get:
[Sat Oct 8 16:28:12 2005] [error] Can’t locate object method "connect"
package “DBI” at
I have verified that DBI is installed, (make testdeps confirmed). I tried
removing and re-installing DBI with cpan but there was no change…I still
get the same error.
Please run ‘locate DBI’ from shell.
I think you installed perl and also have distro’s perl installed. By
default configure script choose default perl in ‘/usr/bin/perl’. You
have to run
Also you use mod_perl then you have to build it against perl you want
to use with RT.
Hope this would help you.
Here are my versions.
uname -a: Linux localhost 2.4.21-4.ELsmp #1 SMP Fri Oct 3 17:52:56 EDT
i686 i686 i386 GNU/Linux
Any help would be appreciated !!!
Be sure to check out the RT Wiki at http://wiki.bestpractical.com
Buy your copy of our new book, RT Essentials, today!
Download a free sample chapter from http://rtbook.bestpractical.com
Best regards, Ruslan.