Problem with mailgate, REST, and some other stuff

I’m migrating RT from an openSUSE 10.1 virtual machine to a 10.3 virtual
machine. My process has been to simply build RT to an identical state
on the new VM and then merely copy a database dump from the old to the
new instance. This doesn’t want to work though.

Last night I encountered the following in the mail log:
Jun 4 11:39:52 rt postfix/local[25890]: 1DEAEB806A:, relay=local, delay=42308,
delays=42307/0.01/0/0.41, dsn=4.3.0, status=deferred (temporary failure.
Command output: An Error Occurred ================= 403 Forbidden )

I did a search online and found that someone else had a similar problem
which related to REST. Looking in the httpd log I find this: - - [03/Jun/2008:23:14:46 -0400] “GET / HTTP/1.0” 403 1000 “-”
“Apache/2.2.4 (Linux/SUSE) (internal dummy connection)”
and - - [03/Jun/2008:23:36:39 -0400] “POST
//REST/1.0/NoAuth/mail-gateway HTTP/1.1” 403 1058 “-” “libwww-perl/5.806”.

Searching online I found the following rt-users mailing list post from a
year and a half ago:

The user mentions finding something in the wiki but doesn’t specify
what. However, my own searches came up empty for anything which looked

Can someone help me troubleshoot this?


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