Dear RT users,
i have problem in the history - Table:
It seems that RT is not propery translating the Fieldnames in the brief description.
The It can#n be found in Ticket/elements/ShowTransaction ,represented by:
<% $transdate|n %> % my $desc = $Transaction->BriefDescription;The Perl module responsible for $Transaction->BriefDescription is
Transaction_Overlay.pm
It has a sub called brief description which contains for instance
return ( $self->loc( “[_1] changed from [_2] to [_3]”, $self->Field , ( $self->OldValue || $no_value ) , $self->NewValue ));
}"
This seems all right. But RT does translate _2 and _3 while _1 remains the original value from the table.
Why is $self->Field not translated while $self->NewValue and $self->OldValue are correctly translated?
For instance in “root - Queue von General in Technik geändert " Queue” should be “Anfrage”
This only occurs in the history, all other Elements are working fine?
Anyone who encountered similar problems?
Thanks
Joerg
Verschicken Sie romantische, coole und witzige Bilder per SMS!
Jetzt bei WEB.DE FreeMail: WEB.DE - E-Mail-Adresse kostenlos, FreeMail, De-Mail & Nachrichten