We received a e-mail which triggers the following behaviour:
If I use RT with mod_perl, it works OK.
If I use RT with mod_fastcgi, perl process (spawned by apache)
eats 100% CPU for a long time and then dies. In Apache error_log we have:
[Sat Jun 28 11:19:37 2003] [error] [client 18.104.22.168] FastCGI: comm with serve
r “/usr/local/rt3/bin/mason_handler.fcgi” aborted: idle timeout (300 sec)
[Sat Jun 28 11:19:37 2003] [error] [client 22.214.171.124] FastCGI: incomplete head
ers (0 bytes) received from server “/usr/local/rt3/bin/mason_handler.fcgi”
The affected E-mail remains in the mail queue, and in the maillog we have:
Jun 28 11:17:38 vh postfix/local: E966C16E728: firstname.lastname@example.org, ori
g_to=, relay=local, delay=49241, status=deferred (temporary failure. Comma
nd output: An Error Occurred ================= 500 read timeout )
We switched to mod_fastcgi yesterday and received about 100 messages since
that time. It is the only message which RT was unable to process.
Any help will be greatly appreciated.