The rt.Number.log file shows line 221
sub Content {
my $self = shift;
if ( $self->ContentEncoding eq ‘none’ || ! $self->ContentEncoding ) {
return $self->_Value(‘Content’);
} elsif ( $self->ContentEncoding eq ‘base64’ ) {
return MIME::Base64::decode_base64($self->_Value(‘Content’));
} else {
return( "Unknown ContentEncoding ". $self->ContentEncoding);
}
}
to have no value and not attchments are placeed in the
/Ticket/Atttachment/##/###/
in fact the transaction number directory is not created.
Any thoughts?