Problem in ticket

RT Developers
1

Hi.

I want to change “sol/mason/Ticket/Create.html”.

I want to append one string to $ARGS{Content},

$ARGS{‘Content’} = $ARGS{‘id’}." Value ".$ARGS{‘Content’};

The log file return: 2 Value ARRAY(0x7fdc68701698)

Thanks.

2

I want to change “sol/mason/Ticket/Create.html”.

I want to append one string to $ARGS{Content},

$ARGS{‘Content’} = $ARGS{‘id’}." Value ".$ARGS{‘Content’};

The log file return: 2 Value ARRAY(0x7fdc68701698)

That implies that you have two Content fields on your Create.html,
implying other customizations. You might have better luck talking
about what you’re trying to accomplish.

-kevin

3

El 16/02/2012 17:24, Kevin Falcone escribi�:> On Thu, Feb 16, 2012 at 12:46:53PM +0100, Sergio Cubero wrote:

I want to change “sol/mason/Ticket/Create.html”.

I want to append one string to $ARGS{Content},

$ARGS{‘Content’} = $ARGS{‘id’}." Value ".$ARGS{‘Content’};

The log file return: 2 Value ARRAY(0x7fdc68701698)
That implies that you have two Content fields on your Create.html,
implying other customizations. You might have better luck talking
about what you’re trying to accomplish.

-kevin

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

List info: The rt-devel Archives
Thanks Kevin.

He had two form elements and the same name.

and <& /Elements/MessageBox, Default =>
$ARGS{Content}, IncludeSignature => 0 &>

I have left only one. Now, I have append values in the Content argument.

I’m still working …

Best Regards