Hello
I installed first RTIR and when I installed RTFM, the link to it isn´t
showed in the left panel.
If I try to access https://servername/RTFM/
The followind error message are displayed:
error: Can’t locate object method “new” via package
“RT::FM::ArticleCollection” (perhaps you forgot to load
“RT::FM::ArticleCollection”?) at
/opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
context: …
56: <%INIT>
57: my $rows = 10;
58: my $i;
59: my $MyArticles;
60: $MyArticles = new RT::FM::ArticleCollection ($session{‘CurrentUser’});
61: $MyArticles->UnLimit;
62: $MyArticles->RowsPerPage($rows);
63: $MyArticles->OrderBy(FIELD => ‘LastUpdated’, ORDER => ‘DESC’);
64:
…
code stack: /opt/rt3/share/html/RTFM/Elements/NewestArticles:60
/opt/rt3/share/html/RTFM/index.html:24
/opt/rt3/share/html/autohandler:199
raw error
Can’t locate object method “new” via package
“RT::FM::ArticleCollection” (perhaps you forgot to load
“RT::FM::ArticleCollection”?) at
/opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
Trace begun at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception(‘Can't locate object
method “new” via package “RT::FM::ArticleCollection” (perhaps you
forgot to load “RT::FM::ArticleCollection”?) at
/opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.^J’) called
at /opt/rt3/share/html/RTFM/Elements/NewestArticles line 60
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa35f6ec)’)
called at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line
1074
eval {…} at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at
/opt/rt3/share/html/RTFM/index.html line 24
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa1a35e4)’)
called at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line
1074
eval {…} at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at
/usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xa0dcb80)’)
called at /opt/rt3/share/html/autohandler line 199
HTML::Mason::Commands::ANON at
/usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa317718)’)
called at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line
1069
eval {…} at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xa0dcb80)’)
called at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/ApacheHandler.pm
line 134
eval {…} at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/ApacheHandler.pm
line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xa0dcb80)’)
called at /usr/lib/perl5/site_perl/5.8.1/HTML/Mason/ApacheHandler.pm
line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x997cf94)’,
‘Apache::RequestRec=SCALAR(0x90e848c)’) called at
/opt/rt3/bin/webmux.pl line 105
eval {…} at /opt/rt3/bin/webmux.pl line 105
RT::Mason::handler(‘Apache::RequestRec=SCALAR(0x90e848c)’) called at -e line 0
eval {…} at -e line 0
Grateful
Cristiano