Problem after installing Rt 3.8.1

RT Users
1

I finally got to installing 3.8.1 tonight and when I got to the webpage it
doesnt load correctly and I get:

load titleboxstates is undefined

Any ideas what I can do? I am running on Debian Etch, Apache 2, Mysql 5, and
all the latest updates.

Thanks :slight_smile:

2

I hope it is ok to post links in this mail list. Here is what it looks like:

ImageShack - Best place for all of your image hosting and image sharing needs Fri, Sep 19, 2008 at 11:33 PM, Adam Madajewski amadajewski.rt@gmail.comwrote:

I finally got to installing 3.8.1 tonight and when I got to the webpage it
doesnt load correctly and I get:

load titleboxstates is undefined

Any ideas what I can do? I am running on Debian Etch, Apache 2, Mysql 5,
and all the latest updates.

Thanks :slight_smile:

3

I fixed my own error sorry for the trouble. It had to do with my
RT_SiteConfig.pm file

I noticed in the source of the main page I was getting:

But the files were located on the server in:

/opt/rt3/share/html/NoAuth/js/util.js

And in my httpd.conf file I had the following line:

DocumentRoot /opt/rt3/share/html

So I thought maybe the webpath may have been wrong and when I commented out
this in my RT_SiteConfig.pm file:

Set($WebPath , “/rt3”);

What i believe was happening is the WebPath statements was prefixing a rt3/
on every line in the pages source and thats why it wasnt running and now it
does. If that wasnt the case maybe someone else can explain it. But now
everything loads fine.On Sat, Sep 20, 2008 at 12:06 AM, Adam Madajewski amadajewski.rt@gmail.comwrote:

I hope it is ok to post links in this mail list. Here is what it looks
like:

ImageShack - Best place for all of your image hosting and image sharing needs

On Fri, Sep 19, 2008 at 11:33 PM, Adam Madajewski < amadajewski.rt@gmail.com> wrote:

I finally got to installing 3.8.1 tonight and when I got to the webpage
it doesnt load correctly and I get:

load titleboxstates is undefined

Any ideas what I can do? I am running on Debian Etch, Apache 2, Mysql 5,
and all the latest updates.

Thanks :slight_smile: