Hi all,
Why is it that the priority on our tickets does not change after a ticket is
created?
I set the start and finish priority’s and I also set the time that a ticket
is due in but the priority never changes!
Rabbie.
Hi all,
Why is it that the priority on our tickets does not change after a ticket is
created?
I set the start and finish priority’s and I also set the time that a ticket
is due in but the priority never changes!
Rabbie.
There’s a related thread going on right now. Search for the subject:
RT-Crontab configuration
Chago