Priority wont change

Hi all,

Why is it that the priority on our tickets does not change after a ticket is
created?

I set the start and finish priority’s and I also set the time that a ticket
is due in but the priority never changes!

Rabbie.

See HowTos under Request Tracker Wiki

There’s a related thread going on right now. Search for the subject:

RT-Crontab configuration

Chago