Priority Bumps

Is there a way to have the priorities bump over time
in a queue?? I have mine that go from 4 - 1, 4 being
the lowest…
When they sit in the queue “BOB” for 24 hours can it
change from a 4 to a 3 and remind the owner of the
ticket they have?

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Yes. Read about rt-crontool and Scrips.On Mon, 2006-04-03 at 15:17 -0700, Phanoko wrote:

Is there a way to have the priorities bump over time
in a queue?? I have mine that go from 4 - 1, 4 being
the lowest…
When they sit in the queue “BOB” for 24 hours can it
change from a 4 to a 3 and remind the owner of the
ticket they have?


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Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com


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