Pre4 problem (was Re: problems with attachments

Jesse,

Pre4 requires Locale::Maketext::Lexicon 0.22 but it is not available now.

0.21 is the latest version available.

Regards,
KazuFrom: “Jesse Vincent” jesse@bestpractical.com
To: “Ted Serreyn” ted@serreyn.com
Cc: rt-users@lists.fsck.com
Sent: Monday, April 28, 2003 8:01 AM
Subject: Re: [rt-users] problems with attachments

Try pre4, which should exist in about 10 minutes.

Anyone else having problems with attachments in RT3.02pre3?

I have problems attaching things via email and from the web interface.
If I attach via email, I get into a nasty email loop where sendmail fails
with an EX_TEMPFAIL, but the file does get attached. sendmail of course
continues to try to deliver the message and I get multiple attachments.
(BTW, is there an easy way to remove the duplicates?)

apache 1.3.27
perl 5.6.1
rt 3.0.2pre3 (upgraded from rt 2.0.15)
sendmail 8.11.6
system is redhat7.2 with modifications/hand installations.

If I attach from the command line, I get the following error and the
file DOES NOT attach:

System error

  error:  Not an ARRAY reference at /usr/rt3/share/html/autohandler

line 31.

  context:  ...
        277:  }
        278:
        279:  # All errors returned from this routine will be in

exception form.

        280:  local $SIG{'__DIE__'} = sub {
        281:  rethrow_exception( $_[0] );
        282:  };
        283:
        284:  #
        285:  # $m is a dynamically scoped global containing this
        ...

  code stack:

/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm:281

  /usr/rt3/share/html/autohandler:31

raw error

Raw errror is as follows:
Not an ARRAY reference at /usr/rt3/share/html/autohandler line 31.

Trace begun at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm
line 121

HTML::Mason::Exceptions::rethrow_exception(‘Not an ARRAY reference at
/usr/rt3/share/html/autohandler line 31.^J’) called at
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 281

HTML::Mason::Request::ANON(‘Not an ARRAY reference at
/usr/rt3/share/html/autohandler line 31.^J’) called at
/usr/rt3/share/html/autohandler line 31

HTML::Mason::Commands::ANON(‘UpdateContent’, ‘-- ^M^JTed
Serreyn^M^JSerreyn Network Services, LLC^M^Jhttp://www.serreyn.com/’,
‘UpdateAttach’, 1, ‘UpdateBcc’, ‘’, ‘DefaultStatus’, ‘open’, ‘UpdateCc’, ‘’,
‘Status’, ‘open’, ‘UpdateType’, ‘private’, ‘UpdateSubject’, ‘test emergency
ticket creation’, ‘QuoteTransaction’, ‘’, ‘id’, 345, ‘Attach’,
‘I:\Basepolicy.PDF’, ‘Owner’, 10, ‘SubmitTicket’, ‘Submit’, ‘Action’,
‘Comment’, ‘UpdateTimeWorked’, ‘’) called at
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 133

HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x85f936
0)’, ‘UpdateContent’, ‘-- ^M^JTed Serreyn^M^JSerreyn Network Services,
LLC^M^Jhttp://www.serreyn.com/’, ‘UpdateAttach’, 1, ‘UpdateBcc’, ‘’,
‘DefaultStatus’, ‘open’, ‘UpdateCc’, ‘’, ‘Status’, ‘open’, ‘UpdateType’,
‘private’, ‘UpdateSubject’, ‘test emergency ticket creation’,
‘QuoteTransaction’, ‘’, ‘id’, 345, ‘Attach’, ‘I:\Basepolicy.PDF’, ‘Owner’,
10, ‘SubmitTicket’, ‘Submit’, ‘Action’, ‘Comment’, ‘UpdateTimeWorked’, ‘’)
called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1040

eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x85f9360)’,
‘UpdateContent’, ‘-- ^M^JTed Serreyn^M^JSerreyn Network Services,
LLC^M^Jhttp://www.serreyn.com/’, ‘UpdateAttach’, 1, ‘UpdateBcc’, ‘’,
‘DefaultStatus’, ‘open’, ‘UpdateCc’, ‘’, ‘Status’, ‘open’, ‘UpdateType’,
‘private’, ‘UpdateSubject’, ‘test emergency ticket creation’,
‘QuoteTransaction’, ‘’, ‘id’, 345, ‘Attach’, ‘I:\Basepolicy.PDF’, ‘Owner’,
10, ‘SubmitTicket’, ‘Submit’, ‘Action’, ‘Comment’, ‘UpdateTimeWorked’, ‘’)
called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1039

HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x92dd4
38)’, ‘HASH(0x92dd4a4)’,
‘HTML::Mason::Component::FileBased=HASH(0x85f9360)’, ‘UpdateContent’, ‘–
^M^JTed Serreyn^M^JSerreyn Network Services,
LLC^M^Jhttp://www.serreyn.com/’, ‘UpdateAttach’, 1, ‘UpdateBcc’, ‘’,
‘DefaultStatus’, ‘open’, ‘UpdateCc’, ‘’, ‘Status’, ‘open’, ‘UpdateType’,
‘private’, ‘UpdateSubject’, ‘test emergency ticket creation’,
‘QuoteTransaction’, ‘’, ‘id’, 345, ‘Attach’, ‘I:\Basepolicy.PDF’, ‘Owner’,
10, ‘SubmitTicket’, ‘Submit’, ‘Action’, ‘Comment’, ‘UpdateTimeWorked’, ‘’)
called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336

eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x92dd438)’,
‘HASH(0x92dd4a4)’, ‘HTML::Mason::Component::FileBased=HASH(0x85f9360)’,
‘UpdateContent’, ‘-- ^M^JTed Serreyn^M^JSerreyn Network Services,
LLC^M^Jhttp://www.serreyn.com/’, ‘UpdateAttach’, 1, ‘UpdateBcc’, ‘’,
‘DefaultStatus’, ‘open’, ‘UpdateCc’, ‘’, ‘Status’, ‘open’, ‘UpdateType’,
‘private’, ‘UpdateSubject’, ‘test emergency ticket creation’,
‘QuoteTransaction’, ‘’, ‘id’, 345, ‘Attach’, ‘I:\Basepolicy.PDF’, ‘Owner’,
10, ‘SubmitTicket’, ‘Submit’, ‘Action’, ‘Comment’, ‘UpdateTimeWorked’, ‘’)
called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 336

eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x92dd438)’,
‘HASH(0x92dd4a4)’, ‘HTML::Mason::Component::FileBased=HASH(0x85f9360)’,
‘UpdateContent’, ‘-- ^M^JTed Serreyn^M^JSerreyn Network Services,
LLC^M^Jhttp://www.serreyn.com/’, ‘UpdateAttach’, 1, ‘UpdateBcc’, ‘’,
‘DefaultStatus’, ‘open’, ‘UpdateCc’, ‘’, ‘Status’, ‘open’, ‘UpdateType’,
‘private’, ‘UpdateSubject’, ‘test emergency ticket creation’,
‘QuoteTransaction’, ‘’, ‘id’, 345, ‘Attach’, ‘I:\Basepolicy.PDF’, ‘Owner’,
10, ‘SubmitTicket’, ‘Submit’, ‘Action’, ‘Comment’, ‘UpdateTimeWorked’, ‘’)
called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 296

HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x92dd4
38)’) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm
line 134

eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x92dd438)’) called
at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134

HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandl
er=HASH(0x92dd438)’) called at
/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 787

HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(
0x87230e4)’, ‘Apache=SCALAR(0x842bd54)’) called at /usr/rt3/bin/webmux.pl
line 118

RT::Mason::handler(‘Apache=SCALAR(0x842bd54)’) called at /dev/null line
0

eval {…}(‘Apache=SCALAR(0x842bd54)’) called at /dev/null line 0

http://www.bestpractical.com/rt – Trouble Ticketing. Free.


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Kazu Kimura wrote:

Jesse,

Pre4 requires Locale::Maketext::Lexicon 0.22 but it is not available now.

0.21 is the latest version available.

http://fsck.com/pub/rt/devel/Locale-Maketext-Lexicon-0.22.tar.gz

Roy-Magne Mo

Roy-Magne,

Thanks.From: “Roy-Magne Mo” rmo@sunnmore.net
To: rt-users@lists.fsck.com
Sent: Monday, April 28, 2003 11:01 AM
Subject: Re: pre4 problem (was Re: [rt-users] problems with attachments

Kazu Kimura wrote:

Jesse,

Pre4 requires Locale::Maketext::Lexicon 0.22 but it is not available
now.

0.21 is the latest version available.

http://fsck.com/pub/rt/devel/Locale-Maketext-Lexicon-0.22.tar.gz


Roy-Magne Mo


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm