Postfix mail to RT system

RT Users
1

Hi,

I managed to send mail from RT system to my mail server using postfix (relay
mail server in postfix).
Could someone guide me how to deliver mail from postfix to RT please, both
RT and postfix are on the same server.

thanks
View this message in context: http://old.nabble.com/postfix-mail-to-RT-system-tp27136129p27136129.html

2

Hi CapiZikus,
This has a good example under step 3 “Setting up RT to talk to your mail
gateway”

http://wiki.bestpractical.com/view/FedoraCore5InstallGuide-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of CapiZikus
Sent: Tuesday, January 12, 2010 5:39 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] postfix mail to RT system

Hi,

I managed to send mail from RT system to my mail server using postfix
(relay
mail server in postfix).
Could someone guide me how to deliver mail from postfix to RT please,
both
RT and postfix are on the same server.

thanks
View this message in context:
http://old.nabble.com/postfix-mail-to-RT-system-tp27136129p27136129.html

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

3

Here’s an example:

comment address

:0H

  • ^TOcomments@blahblahlbah.com
    {
    :0c:
    | rt-mailgate --queue Incoming --action comment --url
    http://127.0.0.1/rt/

       :0i 

   | /bin/false

}

everything else

:0:
| rt-mailgate --queue Incoming --action correspond --url
http://127.0.0.1/rt/

Tom Vier tom@triadsys.com
Sysadmin - Support Technician
Triad Systems Engineering, Inc.

CapiZikus wrote:

4

Edit the /etc/aliases file with your favorite editor. Insert entries like the following, substituting your specific URL and queue names. This assumes you installed RT in the default location at /opt/rt3.

general: “|/opt/rt3/bin/rt-mailgate --queue General --action correspond --url http://tracker.stonebridgebank.com/rt/”
general-comment: “|/opt/rt3/bin/rt-mailgate --queue General --action comment --url http://tracker.stonebridgebank.com/rt/”
correspond: “|/opt/rt3/bin/rt-mailgate --queue General --action correspond --url http://tracker.stonebridgebank.com/rt/”

Save the file, then run the newaliases command to restart postfix.

newaliases

CapiZikus ray.siripan@capita.co.uk 1/12/2010 5:38 PM >>>

Hi,

I managed to send mail from RT system to my mail server using postfix (relay
mail server in postfix).
Could someone guide me how to deliver mail from postfix to RT please, both
RT and postfix are on the same server.

thanks
View this message in context: http://old.nabble.com/postfix-mail-to-RT-system-tp27136129p27136129.html

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

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