I applied the new security patch to my 3.8.11 system.
I used the new ReferrerWhitelist config option and added my rt’s
hostname:port
But, I now when I select any existing ticket, I
get an “internal RT error has occurred.” message and the log file shows me
[Thu May 24 15:30:16 2012] [error]: RT:
:CurrentUserCanSee
Unimplemented in RT::Transaction.
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Transaction_Overlay.pm
line 1067)
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Interface/Web/Handler.pm:277)
and this error
[Thu May 24 15:30:18 2012] [error]: RT::ApplyTransactionBatch
Unimplemented in HTML::Mason::Commands.
(/opt/opt.CORE/rt-3.8.11/rhel5/share/html/Ticket/ModifyPeople.html
line 77)
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Interface/Web/Handler.pm:277)
and I basically can’t see any of the already existing tickets.
Can anyone help?
Thanks.
Susan McClure
smcclure.vcf (144 Bytes)
I applied the new security patch to my 3.8.11 system.
I used the new ReferrerWhitelist config option and added my rt’s
hostname:port
But, I now when I select any existing ticket, I
get an “internal RT error has occurred.” message and the log file shows me
[Thu May 24 15:30:16 2012] [error]: RT::CurrentUserCanSee
Unimplemented in RT::Transaction.
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Transaction_Overlay.pm
line 1067) (/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Interface/Web/Handler.pm:277)
and this error
[Thu May 24 15:30:18 2012] [error]:
RT::ApplyTransactionBatch Unimplemented in
HTML::Mason::Commands.
(/opt/opt.CORE/rt-3.8.11/rhel5/share/html/Ticket/ModifyPeople.html
line 77) (/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Interface/Web/Handler.pm:277)
and I basically can’t see any of the already existing tickets.
Can anyone help?
Thanks.
Susan McClure
It sounds like some the files for local configuration need to be updated
to match the newly patched files.
Regards,
Ken
I applied the new security patch to my 3.8.11 system.
I used the new ReferrerWhitelist config option and added my rt’s
hostname:port
It’s unnecessary to add your RT’s hostname:port to $ReferrerWhitelist
unless you’ve misconfigured $WebDomain and $WebPort or have multiple
hostnames you access RT at.
Do you have local customizations or overlays? I suspect you do and
they’re conflicting.
But, I now when I select any existing ticket, I
get an “internal RT error has occurred.” message and the log file shows me
[Thu May 24 15:30:16 2012] [error]: RT::CurrentUserCanSee
Unimplemented in RT::Transaction.
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Transaction_Overlay.pm
line 1067)
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Interface/Web/Handler.pm:277)
The patch provides RT::CurrentUserCanSee.
and this error
[Thu May 24 15:30:18 2012] [error]: RT::ApplyTransactionBatch
Unimplemented in HTML::Mason::Commands.
(/opt/opt.CORE/rt-3.8.11/rhel5/share/html/Ticket/ModifyPeople.html
line 77)
(/opt/opt.CORE/rt-3.8.11/rhel5/bin/…/lib/RT/Interface/Web/Handler.pm:277)
RT::ApplyTransactionBatch shipped with RT 3.8.11.
Thomas