Following up on this it I am also seeing messages like:
RT_System - Status changed from open to open
in the history of a ticket aswell. From when I ‘reply’ to an open ticket
in the web interface. the rt3 system I am playing with is not set up for
me to perform much testing, and I have run out of time to track this issue
down any further. I would really like to know if anyone else is seeing
this behaviour. I actuall think I saw it doing it with rc1 as well, but I
can not remember.
StewartOn Thu, 20 Mar 2003, Stewart James wrote:
Date: Thu, 20 Mar 2003 14:46:26 +1100 (EST)
From: Stewart James email@example.com
Subject: [rt-users] Possible minor bug in RT3rc3
I am still playing with RT 3 (nearly finished and hoping I will be able to
switch to RT3 on it’s release).
I have just noticed when replying to a message with status “new” in the
web interface the follwoing happens.
- Select “reply”
- Tupe a message hit reply (Notice that the STatus was “new”)
Then go to history and you see entry:
RT_System - Status changed from new to open
root - Correspondance added
root - Status changed from open to new
Can anyone else duplicate this or is it just my system?
rt-users mailing list
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm