Plugins to Include in Main RT release

RT Users
1

Hi all,
I’d like to open a poll to list all the Plugins mostly used by RT
users. This, I suppose, should be useful to both rt users and rt
creators to deliver the best RT ever, by including features born outside
upstream but included and used by a lot of people.

Is it better maybe to have a wiki page for that?

Excluding handmade plugins, could be interesting to post the output of :

fgrep Plugins RT_SiteConfig.pm

this is mine :

#Set(@Plugins,(qw(Extension::QuickDelete)));
Set(@Plugins,(qw(RT::Extension::ResetPassword)));
Set(@Plugins,(qw(RT::Extension::MandatorySubject)));

feedback are welcome :smiley:

cheers

Andrea Perotti
Cutaway S.r.l.
www.cutaway.it
c/o Seat PagineGialle

smime.p7s (3.4 KB)

2

Andrea Perotti wrote:

Hi all,
I’d like to open a poll to list all the Plugins mostly used by RT
users. This, I suppose, should be useful to both rt users and rt
creators to deliver the best RT ever, by including features born outside
upstream but included and used by a lot of people.

I personally think this is a task being handled well by the
BestPractical team already. When a plugin comes to maturity and has a
proven wide user base it gets included into a release.

Is it better maybe to have a wiki page for that?

There is already a triplet of wiki pages relating to
modifications/extensions/plugins.

Excluding handmade plugins, could be interesting to post the output of :

fgrep Plugins RT_SiteConfig.pm

this is mine :

#Set(@Plugins,(qw(Extension::QuickDelete)));
Set(@Plugins,(qw(RT::Extension::ResetPassword)));
Set(@Plugins,(qw(RT::Extension::MandatorySubject)));

This is an invalid way to define extensions as each declaration will
override the previous. You should use, for example:

Set(@Plugins, qw(RT::Extension::ResetPassword
RT::Extension::MandatorySubject));

Then, adding QuickDelete would give:

Set(@Plugins, qw(RT::Extension::ResetPassword
RT::Extension::MandatorySubject RT::Extension::QuickDelete));

Kind Regards,

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England

3

This is an invalid way to define extensions as each declaration will
override the previous. You should use, for example:

This is one of the things that tripped me up when i first tried to get
ExternalAuth working. I looking around the wiki and didn’t see a
better place for it, so i’ve updated

http://wiki.bestpractical.com/view/SiteConfig

with nearly exactly Mike’s words and example, if that’s OK with him.

/chown -R us:us /yourbase

4

Hi Guys,
you are all correct and i think Andrea has done a tiny mistake, but i also
think Andrea’s idea was to ask for the most usefull Plugins not already
portet to the RT 3.8 Layout…

Correct?

Torsten2009/2/23 Rob Munsch rob.munsch@gmail.com

On Mon, Feb 23, 2009 at 6:14 AM, Mike Peachey mike.peachey@jennic.com wrote:

This is an invalid way to define extensions as each declaration will
override the previous. You should use, for example:

This is one of the things that tripped me up when i first tried to get
ExternalAuth working. I looking around the wiki and didn’t see a
better place for it, so i’ve updated

SiteConfig - Request Tracker Wiki

with nearly exactly Mike’s words and example, if that’s OK with him.

–
/chown -R us:us /yourbase

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.torsten-brumm.de

5

Torsten Brumm ha scritto:

you are all correct and i think Andrea has done a tiny mistake,

Well, I’ve learned something new, and I guess I’m not the only one :smiley:

Well done Rob Munsch, now the example is clear: could be nice to have it
reported in RT_SiteConfig too.

also think Andrea’s idea was to ask for the most usefull Plugins not
already portet to the RT 3.8 Layout…

Exactly, my idea was to track down which are the most used external
plugins so they can be reviewed and later integrated.

Could also be useful since sometimes you discover something nice you’ve
never thought about.

cheers

Andrea Perotti
Cutaway S.r.l.
www.cutaway.it
c/o Seat PagineGialle

smime.p7s (3.4 KB)