Hi,
I have just installed RT and relatd perl modules and apche on a PC running
Solaris 8(Intel/86). But I don’t seem to be able to find docs on how to
configure RT to work in a web browser.
Can someone please send me pointers/docs/URLs/templates, etc.
Your help is very much appreciated!
The following have been installed:
- RT 1.0.7. installed /opt/rt.
- Perl 5.6.1.
- Mysql 3.22.25.
- CGI 2.71.
- CGI::Cookie 1.16.
- Digest::MD5.
- DBI.
- Apache 1.3.9. installed /usr/local/apache.
- Netscape 4.7.
I followed the instructions on the README file that comes with RT.
I can create database, queues, and add users just fine. But I don’t know how
to use a web browser to access the database.
Thank you so much!
john wong
jwong@tonbu.com
Hi,
I have just installed RT and relatd perl modules and apche on a PC running
Solaris 8(Intel/86). But I don’t seem to be able to find docs on how to
configure RT to work in a web browser.
Can someone please send me pointers/docs/URLs/templates, etc.
Your help is very much appreciated!
The following have been installed:
- RT 1.0.7. installed /opt/rt.
- Perl 5.6.1.
- Mysql 3.22.25.
- CGI 2.71.
- CGI::Cookie 1.16.
- Digest::MD5.
- DBI.
- Apache 1.3.9. installed /usr/local/apache.
- Netscape 4.7.
I followed the instructions on the README file that comes with RT.
I can create database, queues, and add users just fine. But I don’t know how
to use a web browser to access the database.
Thank you so much!
Try:
http://yourwebserver/rt/webrt.cgi
For the Admin interface: http://yourwebserver/rt/admin-webrt.cgi
Did you remember to add the following lines to your httpd.conf?
Alias /webrt/ “/path/to/rt/lib/images/”
ScriptAlias /rt/ “/path/to/rt/bin/cgi/”
Did you remember to check your Apache error_log?
-Grant Miller grant@pico.apple.com