Please could you help me configure the Web UI in RT

Hi,

This is all new to me so please could you go easy on me.

My setup is a Linux Mankrade 8.2 (with KDE interface) for i386 with Apache
1.3.23., MySQL and RT2.

I’ve managed to install most of modules for Apache, Apache itself & MySQL as
binaries by you using the Mandrake Discs.

This meant that if I typed localhost in Web Browser I would get nice page my
Mandrake telling me that Apache is running correctly.

Now my problem is that when I apply the 5 lines to the script for FastCGI and
rt to be setup in (see Apache with fastcgi in the RT/FM Installation
guide), the next time I start the web server I get ‘Forbidden 403 You don’t
have permission to access / on this server.’

If I comment the lines out the Apache lets me in and I can see the
Apache-Mandrake welcome page.

If you guys require more information please let me know.

I was problems with starting up Apache if I used the mod_perl method and so I
decided to use the FastCGI method.

Thanks in advance

Yetish

P.S Is there a way to view other postings apart from viewing the archives?

At 6:53 Uhr -0400 16.5.2002, Yetish Joshi wrote:

Now my problem is that when I apply the 5 lines to the script for FastCGI and
rt to be setup in (see Apache with fastcgi in the RT/FM Installation
guide), the next time I start the web server I get ‘Forbidden 403 You don’t
have permission to access / on this server.’

My guess is that the user Apache runs as doens’t have permission to
execute RT (it’s called mason_handler.fcgi, if I recall correctly,
and lives in /foo/rt2/bin).

Sebastian Flothow
sebastian@flothow.de
#include <stddisclaimer.h>