I haven’t seen even a suggestion of this in the documentation, but I
figured I’d ask before assuming. Is there any ability for a person to
become ‘offline’ for a bit?
Motive: a person is set up to be a Watcher of dozens of tickets and/
or queues. Person goes on vacation and doesn’t want all this e-mail.
Without going to find every queue and ticket they are watching, we’d
like to ‘disable’ e-mail to the person for a period of time.
Likewise we could use the same feature for NOC shift workers…
I don’t much care about implementation. Hours worked, disable status,
etc. Just give me some function to do this Better yet if the
person can do it for themselves.
Net Consonance : consonant endings by net philanthropy, open source
and other randomness