Hello,
I was running RT 4.0.19 on Ubuntu 14.04 AMD64 with apache, mysql,
external auth ldap and fastcgi.
Being unable to upgrade to 16.04 due to an Ubuntu issue, i set up a new
virtual machine with Ubuntu 16.04 AMD64 and installed request-tracker
from the ubuntu package, then imported and upgraded manually my database.
I’m now running Apache 2.4.18, MySQL 5.7.15 and RT 4.2.12.
Now, everything seems to work fine, except i got a white page with an
error message from time to time (refreshing the page usually fixes the
issue).
Here’s my apache log :
[1680] [Tue Oct 11 15:43:23 2016] [warning]: Negative repeat count does
nothing at /usr/share/perl5/Text/Quoted.pm line 244.
(/usr/share/perl5/Text/Quoted.pm:244)
[1680] [Tue Oct 11 15:43:23 2016] [warning]: Negative repeat count does
nothing at /usr/share/perl5/Text/Quoted.pm line 244.
(/usr/share/perl5/Text/Quoted.pm:244)
[1680] [Tue Oct 11 15:43:23 2016] [warning]: Negative repeat count does
nothing at /usr/share/perl5/Text/Quoted.pm line 244.
(/usr/share/perl5/Text/Quoted.pm:244)
[1579] [Tue Oct 11 15:43:29 2016] [critical]: HasRights called with no
valid object (/usr/share/request-tracker4/lib/RT/Principal.pm:381)
[1579] [Tue Oct 11 15:43:29 2016] [error]: Can’t call method “id” on
unblessed reference at /usr/share/request-tracker4/lib/RT/Principal.pm
line 384.
Stack:
[/usr/share/request-tracker4/lib/RT/Principal.pm:384]
[/usr/share/request-tracker4/lib/RT/Interface/Web.pm:661]
[/usr/share/request-tracker4/lib/RT/Interface/Web.pm:369]
[/usr/share/request-tracker4/html/autohandler:53]
(/usr/share/request-tracker4/lib/RT/Interface/Web/Handler.pm:209)
Any idea ?
Thanks,
Guillaume