Perl 5.8.3 upgrade

That would be great! Thanks!

After trying to upgrade to 5.8.3, my RT 3.0.8 broke and upgrading to 3.0.9 did not help either. Spent a lot of hours trying to make it work and in the end worked a couple of hours to downgrade back to 5.8.0 (RH RPM).

I did not expect upgrading perl would be such a hassle. Maybe its because of RH9+Perl=Hassle and others are just fine. =)

Jonathan ChenFrom: Patrick LeBoutillier [mailto:patl@fusemail.com]
Sent: Saturday, February 14, 2004 10:52 AM
To: Ruslan U. Zakirov
Cc: rt-users@fsck.com; Jonathan Chen
Subject: Re: [rt-users] [wiki] Updates and problems.

Hi,

New article:
Request Tracker Wiki

This stuff is gold. Finally some light on how Scripts are processed.

Also, I will be posting instructions on compiling perl 5.8.3 on the Wiki.
5.8.3
is still faily new and many distros don’t have packages for it yet.

Patrick

How did you build 5.8.3? I grabbed the config_args from Redhat’s perl
(perl -V) and did the following:

mrz@help2 [~/work/build/perl-5.8.3/] 153> cat runme
sh Configure -des -D’optimize=-O2 -g -pipe -march=i386 -mcpu=i686’
-Dmyhostname=localhost -Dperladmin=root@localhost -Dcc=gcc
-Dinstallprefix=/usr -Dprefix=/usr
-Darchname=i386-linux -Dvendorprefix=/usr -Dsiteprefix=/usr
-Dotherlibdirs=/usr/lib/perl5/5.8.0 -Duseshrplib -Dusethreads
-Duseithreads -Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db
-Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -Dman3ext=3pm -Duseperlio
-Dinstallusrbinperl -Ubincompat5005 -Uversiononly
-Dpager=‘/usr/bin/less -isr’
-Dcf_by=‘InteleNet - mrz’

I appear to have had the same problems you did, however, and had to
reinstall the RPM.On Feb 14, 2004, at 11:17 AM, Jonathan Chen wrote:

That would be great! Thanks!

After trying to upgrade to 5.8.3, my RT 3.0.8 broke and upgrading to
3.0.9 did not help either. Spent a lot of hours trying to make it work
and in the end worked a couple of hours to downgrade back to 5.8.0 (RH
RPM).

I did not expect upgrading perl would be such a hassle. Maybe its
because of RH9+Perl=Hassle and others are just fine. =)

Jonathan Chen

-----Original Message-----
From: Patrick LeBoutillier [mailto:patl@fusemail.com]
Sent: Saturday, February 14, 2004 10:52 AM
To: Ruslan U. Zakirov
Cc: rt-users@fsck.com; Jonathan Chen
Subject: Re: [rt-users] [wiki] Updates and problems.

Hi,

New article:
Request Tracker Wiki

This stuff is gold. Finally some light on how Scripts are processed.

Also, I will be posting instructions on compiling perl 5.8.3 on the
Wiki.
5.8.3
is still faily new and many distros don’t have packages for it yet.

Patrick


rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users Archives

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

matthew zeier - “Nothing in life is to be feared. It is only to be
understood.” - Marie Curie

Hi,

I was having attachment corruption problems with RT 3.0.8.

I’ve successfully upgraded perl to 5.8.3 on one installation of RH8 and RT
3.0.8 (my production box) and one installation of RH9 and RT 3.0.9.

I used all the defaults from the perl Configure script.

One problem I did have was the installation Log::Dispatch from CPAN on my
RH9 installation. I fudged it by hardcoding a few variables in
site_perl/5.8.3/Module/Build/Compat.pm. They were “$perl”, “$os_type” and
the arguments for the “foreach my $action” loop .

I can give anyone more info if they need it.

SH

Matthew,

I did somewhat close to you. 1st time I messed up myself and the 2nd time I used about 60% of RH’s config_args.

Can you do me a favor please check template #7 (Status Change

  • Ticket status changed) what info do you have there?

For some reason, instead of the owner change name it gives the Owner ID.

The template should be stock template…

{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}

{$Transaction->Content()}

My scrip setting is
“On Owner Change Notify Requestors, Ccs and AdminCcs with template Status Change”

Email example…-----Original Message-----
From: RT [mailto:rt3@172.16.200.200] On Behalf Of RT Admin via RT
Sent: Saturday, February 14, 2004 4:09 PM
To: Jonathan Chen
Subject: [PaymentOne #7] Status Changed to: 12

http://172.16.200.200:80/rt/Ticket/Display.html?id=7

This transaction appears to have no content