We have a few routine maintenance jobs that need to be done about once
every six months or so. I would like to automatically have a ticket
created (using a cron job or something to that effect) that will create
specific tickets periodically. Any suggestions on how I should do this? I
know that RT can do this from the command line, but I need a little
direction in making this happen. Thanks in advance for the help!
–Mike
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(
–Karl Pietri----- Original Message -----
From: MikeHamilton@clovisusd.k12.ca.us
To: rt-users@lists.bestpractical.com
Sent: Friday, February 27, 2004 1:07 PM
Subject: [rt-users] Periodic Automatic Ticket
We have a few routine maintenance jobs that need to be done about once every six months or so. I would like to automatically have a ticket created (using a cron job or something to that effect) that will create specific tickets periodically. Any suggestions on how I should do this? I know that RT can do this from the command line, but I need a little direction in making this happen. Thanks in advance for the help!
–Mike
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