I've just started to use RT 3.0.0 and I have created some groups,
users and queues. Then I have created some tickets into various queues
and I was able to see all the tickets when I login to the system. But
when I changed the status of one of these tickets from new to pending,
this ticket is not shown anymore in my main page. I have to go to search
and look for pending tickets to get it.
Can I change the default listing settings to show all tickets?