Hi,
is there any experience with PDA’s for creating and maintaining tickets.
If there is any, what kind of PDA or which Software/ OPerating System is
good?
Regards
Rainer
Rainer Sigl wrote:
Hi,
is there any experience with PDA’s for creating and maintaining tickets.If there is any, what kind of PDA or which Software/ OPerating System is
good?Regards
Rainer
Hello Rainer,
since the rt web frontend is relatively light, You should be able to use any
PDA that can connect to Your RT server and has a decent browser. There is an
unsupported WapRT add on for WAP only devices available in the contrib area on
the RT web page as well. As far as I know, there is no way to work on tickets
asynchronously and upload the status changes on PDA synchronization. If You
want such a feature, it would be best for You to contact
sales@bestpractical.com .
Regards,
Harald
Harald WagenerAn der Alster 4220099 Hamburg*http://www.fcb-wilkens.com
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