Path to upgrade 4.2.8 Debian package to 4.4.1 source install?

RT Users
1

After thinking about it, I’ve come to realize that upgrading my test
instance is the best way to go. I can practice upgrading, see if the new
features will be useful on the active instance, and not have to worry about
messing up a source code patch.

I’m on 4.2.8, as that’s what you get on Debian if you apt-get install
request-tracker4. The latest release, though, is 4.4.1 I believe. What are
the upgrade steps to upgrade, or am I better off removing RT and starting
with 4.4.1? Either way, how do I keep my existing RT database (MySQL)? I
believe there are db migration commands, but I don’t know how they work.
I’ve googled this, and have come up with only a couple hits, neither of
which was a guide. I could have missed the article(s) people usually use
for this process, of course. How do I upgrade, and/or is there already a
resource people use to do this? Thanks!

Alex Hall
Automatic Distributors, IT department
ahall@autodist.com

2

Hi Alex,

You don’t need a guide. You can follow the install instructions that
come with the RT source code.

You can use the same database - just be sure to apply the upgrade steps.

-mOn Wed, Oct 5, 2016 at 7:52 AM, Alex Hall ahall@autodist.com wrote:

After thinking about it, I’ve come to realize that upgrading my test
instance is the best way to go. I can practice upgrading, see if the new
features will be useful on the active instance, and not have to worry about
messing up a source code patch.

I’m on 4.2.8, as that’s what you get on Debian if you apt-get install
request-tracker4. The latest release, though, is 4.4.1 I believe. What are
the upgrade steps to upgrade, or am I better off removing RT and starting
with 4.4.1? Either way, how do I keep my existing RT database (MySQL)? I
believe there are db migration commands, but I don’t know how they work.
I’ve googled this, and have come up with only a couple hits, neither of
which was a guide. I could have missed the article(s) people usually use for
this process, of course. How do I upgrade, and/or is there already a
resource people use to do this? Thanks!

–
Alex Hall
Automatic Distributors, IT department
ahall@autodist.com

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