Hi,
got some small patches (2.0.11) for you.
Timer Patch
Javascript timing device to measure time worked on ticket updates:
- Timer starts “invisible” on ticket display
- Displays minute counter on update page (with blinking dot)
- Timer stops if you click into the minute-field
- It’s still possible to change the time worked manually - the timer
continues to count if you leave the field
Privacy Patch
Shortens requestor names/email-addresses for more privacy:
“Florian Bischof flo@fxb.de” becomes “Florian *** <flo@***>”
if you are not the owner of the ticket and the privacy-option is
enabled for the ticket queue (and you are not superuser who is still
able to see everything).
This patch needs a new database field. Just do
ALTER TABLE Queues ADD Privacy smallint(6) DEFAULT 0;
or something similar.
Use this expression in your templates to use the privacy-filter
in your notifications/autoreplys, too:
{$Ticket->ApplyPrivacy($Transaction->ContentPrivacy())}
Short Tag Patch
Stupid patch to use short ticket tags like “Subject (#NUMBER)”.
Have fun,
Florian
Florian Bischof flo@fxb.de
Slurm: It’s so delicious, you’ll eat it until you explode!
rt-2-0-11-fxb-Timer.patch (3.55 KB)
rt-2-0-11-fxb-Privacy.patch (9.32 KB)
rt-2-0-11-fxb-ShortTag.patch (1.27 KB)