The syntax to use this patch:
If you type “rt show ticket/100”, it will display the following in my case:
CF-Severity: S3 (normal)
You can see I have 4 custom fields for every ticket. “CF-” is followed
immediately by the name of the custom field.
Similarly, if you want to create a new ticket, custom field will be
specified in the same way:
rt create -t ticket set subject=“test” add CF-Severity=“S3 (normal)”
You can check the created ticket by “rt show ticket/xxx”.
Please keep in mind that the name of the custom field cannot contain