Hi Team,
I’m trying how to pass Cc’s and AdminCc’s to child tickets that are
being created in one of my Templates. I can’t seem to find the right
magic in the API for this. My Template is essentially creating 3 child
tickets as part of a complete workflow.
Recently, a user asked that I modify the workflow to have Ccs and
AdminCcs passed to the child tickets, if specified.
Can anyone point me in the right direction?
Thanks,
Andy Speagle
“THE Student” - UCATS
Wichita State University
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