We see that RT has built in some nice features with the various flavors of ticket inter-relationships, but there still seem to be
some gaps. Can anyone recommend some CONTRIB stuff (or perhaps contribute some stuff? ) to address the following:
1 - Reporting tools to show, say in tree format, a list of children of a parent ticket
2 - An easier way of opening a child ticket while displaying a (new) parent. I.E. a link/button to “Create Child”.
My appologies if I have missed the obvious, but I have looked at the docs, faqs, etc, and haven’t found what I’m looking for