Sorry if I’m asking stupid question and I presume this question has already
been asked, however I don’t even know how to compose my search to find the
The problem is if I have a group created… like sales or support, and I
assigned people to these groups. When I need to reassign the ticket to
somebody else, when I go to ticket and people, I can see under owner all
emails registered in the system. Is there any way to see only particular
emails or emails belonged to the group ?
Thank you very much for your help.