i want to send a sms to a fixed mobil number after creating a new ticket in
RT, depending on time (out of office, e.g. 7pm till 8am) and special
I started with an existing perl script (to send sms) including the
possibility to access a sms-server, the “only” thing i had to do was to
adjust this perl script and put it into the RT system.
Everything was fine after i put this new ‘ScripAction’ into the ‘Action’
folder and created a new database entry in table ‘ScripActions’.
If i start this perl script not automatically with ‘perl scriptxy.pm’ at
command line everything including the log entries works fine, but together
with the scrip i created in RT nothing happens, though it should work
Is there something i have forgotten to adjust?!
Again my steps:
- Create own RT SendSms module (tried to use the structure from other
existing RT modules),
- Copied it into the ‘Action’ folder,
- Create a new database entry in table ScripActions, fill in the module name
into field ‘ExecModule’,
- Create a new Scrip in the RT frontend
Thanks in advance for any idea and feel free to ask for more details!