Use demime.
http://scifi.squawk.com/demime.htmlOn Thu, Apr 15, 2004 at 09:20:54PM +1000, Daniel Dislers wrote:
I’ve had a similar problem here with rich text messages not showing.
Our users have always been sending to a contact we created for RT within active directory via their address book, so for us the easy fix was to configure exchange to convert all messages to this contact to plain text before sending them on. I’m not sure if you’re using exchange in your organisation, but if you are I could give you a few ideas to temporarily fix this in the mean time.
I do agree however, even the ability for mailgate to parse the html/rich text and convert it to plain text would be benificial to alot of poor help desk people out there dealing with outlook/outlook express users 
Daniel
Aren’t there tools in Perl that could strip out the HTML, and the RTF
tags? I mean, isn’t that one of the things Perl was designed to do? I
know, in my case, at least, that it isn’t so much a
there are tools from which you can build, but the all-perl solutions
have a certain amount of breakage. For example, any tables will be
totally lost – not just the tableness but the entire content between
..
.
I have two very well tested perl functions for converting HTML to text,
one of which is all perl and suffers as above, and the other which uses
w3m as an external program to do the formatting (which preserves tables
and HREF links as footnotes). I have not integrated them into RT
since I haven’t had the need.
rt-users-bounces@lists.bestpractical.com wrote:
there are tools from which you can build, but the all-perl solutions
have a certain amount of breakage. For example, any tables will be
totally lost – not just the tableness but the entire content between
.. .
nod that would NotBeGood™.
I have two very well tested perl functions for converting
HTML to text, one of which is all perl and suffers as above, and the
other which uses w3m as an external program to do the formatting
(which preserves tables and HREF links as footnotes). I have
not integrated them into RT since I haven’t had the need.
Is this the w3m you’re talking about?
Port: w3m-0.4.1
Path: /usr/ports/www/w3m
Info: A pager/text-based WWW browser
Maint: nobutaka@FreeBSD.org
Index: www ipv6
B-deps: boehm-gc-6.2
R-deps: boehm-gc-6.2
Thanks,
Glenn
Glenn E. Sieb
System Administrator
Lumeta Corporation
+1 732 357-3514 (V)
+1 732 564-0731 (Fax)
Hello Daniel,
Luckyly (hmm… maybe not) I’m using Exchange… could
you please point me to a place where I can check how
to configure what you are saying?
I didn’t think a simple question would rise so much
fuzz… maybe RT should listen to what the people are
saying… 
Regards
LCB
Do you Yahoo!?
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yep. that be it. we tried with lynx, links, and some other text-based
browsers, but they all had suckage of one sort or another. w3m was the
least evil ;-)On Apr 15, 2004, at 2:13 PM, Glenn E. Sieb wrote:
I have two very well tested perl functions for converting
HTML to text, one of which is all perl and suffers as above, and the
other which uses w3m as an external program to do the formatting
(which preserves tables and HREF links as footnotes). I have
not integrated them into RT since I haven’t had the need.
Is this the w3m you’re talking about?
Port: w3m-0.4.1
Path: /usr/ports/www/w3m
Info: A pager/text-based WWW browser
Maint: nobutaka@FreeBSD.org
Index: www ipv6
B-deps: boehm-gc-6.2
R-deps: boehm-gc-6.2
smime.p7s (2.42 KB)