Open Ticket Command

Can anyone point me at the command that I could issue in a script to set
the status of
tickets to open. I have one queue that I want tickets to automatically
open when they
come into that queue.

I been looking at the EditBasic scripts in the /Ticket but I’m not sure
what to call.


Jason Alexander
Senior Security Analyst
CIO Office, The University of Iowa
300-28 University Services Building / 319-335-6174