I am setting up my first RT system, and I ran into the scrip
http://wiki.bestpractical.com/view/OnCreateAutoReplyException . The
script looked like what I was looking for, so I’ve implemented it as
per the instructions on the wiki.
It does not work however. Emails in the @exceptionList array still
receive the auto reply.
I’ve tried to add the scrip both as a global one and to the queue,
both with the same result.
Can anyone provide me with assistance to debugging this?