Hi Togehter,
is it possible to configure RT2 in that way,
all the supporters get the Ticket “OnCreate”,
but without beeing AdminCC in die Queue. The
AdminCC should be only these supporters who
help solving the ticket together with the ticket-
owner…
So, how to inform all the supporter of the existence
of the ticket without beeing AdminCC or CC ?
(i can make an entry in /etc/aliases - but then, the
ticket will send to all without the RT-ticket
identifier ( [tag #1234] ) in the subject.
Merci for your help
Danny
P.S.: For what is the code in
http://www.fsck.com/pub/rt/contrib/2.0/rt-addons/DTRT/
I can't find any documentation ...
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