OnCreate Autoreply scrip suddenly not working

Hi everyone,

Until recently, RT was processing the following standard scrip:

On Create
Notify Requestors
Global template: Autoreply

Now RT doesn’t send the autoreply anymore. All other scrips and email
correspondence with RT seem to be running fine. I haven’t changed anything
related to this scrip that I’m aware of. Nor have I changed the RT config

I’m at a loss as to the next step of debugging? Can anyone offer a


Timothy Wilson
Technology Integration Specialist
Hopkins ISD #270, Hopkins, MN, USA
ph: 952.988.4103 fax: 952.988.4311 AIM: tis270