OnComment NotifyAdminCcs does not work

Hi fellow RT friends,

I am using RT 2.0.14 and I am pretty happy with it. For some reason
one of my scrips does not work. I have set

admin@myhost.at as AdminCC for the queue

and I have set the global scrip

OnComment NotifyAdminCcsAsComment with template AdminComment

But when a comment is made admin@myhost.at does get nothing.
Any idea how this comes?

– Andreas

admin@myhost.at as AdminCC for the queue

and I have set the global scrip

OnComment NotifyAdminCcsAsComment with template AdminComment

But when a comment is made admin@myhost.at does get nothing.

Ooops. Sorry for this. I found the answer myself (at least, I hope
so): I was testing it as user admin@myhost.at. Seems like RT is too
clever for me :slight_smile: cause comments are apparently not sent to the user
who made the coment. When I logged in as another user and made a
comment, this comment was sent to the AdminCc as expected.

Thanks for this great program,

– Andreas