On resolve ticket how can i include history to requestor


First i want to thank you for your help .

I’m using rt -2 and when a ticket resolved or there is an auto replay
its send the subject and a notification to requestor
Can you tell me please there is a way to replay with the ticket history
throu the mail without to send the
ticket url --> <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >

I try to put {$Transaction->Content()} but it wont send him the ticket

Thnk’s Yair