I’d like to have a scrip that would notify me when someone has taken a
ticket on a certain queue, so I set up:
On Owner Change Notify AdminCcs as Comment with template Transaction
This used to work when I was using rt-2.1.7?, and I upgraded several times
before getting to rt-3.0.0 (where I am now).
I’m watching my /var/log/maillog file and don’t see anything going out when
I change owners.
Any hints on how to fix this? Or is this a bug?
P.S. I’m using RH 7.2 with Apache 1.3.27 built from source and mod_perl1 and
I’m up to date with sendmail. I do have procmail filtering spam but I don’t
see how that would make a difference. I think things are pretty vanilla
Peter Burkholder, System Administrator
Digital Library for Earth System Education (DLESE – http://www.dlese.org)
DLESE Program Center (DPC) ~~~ ~~ ~~~~ __o
UCAR/DPC, P.O. Box 3000 Ph) 303-497-2663 ~~~ ~~~~ ~~ `<,
Boulder, CO 80307-3000 Fx) 303-497-8336 ~~~~ ~~~ ~~~~ ()/ ()