On Create Ticket, update Custom Filed for User

Hello Everyone!

I have some ticket Custom Fields for my Queue (e.g. MobilePhone)… Works
Fine! I installed the Extension to scan my emails to set values of custom
fields… works fine !

To set my Ticket Custom Fields, ok! But… is there a way to set another
table like “Users. MobilePhone”, maybe using a new template or new scrip?
I want to do it on create a ticket from mail.

Thank you!

Marcelo Calado.