Hi All,
I have a Scrip defined as follows;
Description: On correspond Open Ticket
Condition: On Correspond
Action: Open Tickets
Template: Global template: Blank
Stage: TransactionCreate
This worked on RT3.8.8 but now doesn’t work on RT4.0.8
The only item of relevance I can see in the log file;
{{{
Skipping Scrip #1 because it didn’t Prepare (/opt/rt4/sbin/…/lib/RT/Scrips.pm:237)
}}}
Any ideas?
Thanks.
Nick Fennell
ApplianSys Support Team Leader
ApplianSys Limited
University of Warwick Science Park
Business Innovation Centre
Harry Weston Road
Coventry CV3 2TX
t: +44 (0) 870 7707 789
s: nick-fennell
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