Obfuscate data in a ticket]

RT Users
1

Jesse Vincent wrote:

I have a customer that emailed some data to me, but now I want to
obfuscate the data in the ticket.

I’m running RT2.

Is it possible to edit the content of a message in a ticket?

download.bestpractical.com/pub/rt/contrib/ gone

OK, another question. How do I determine what the transaction ID is?

I could delete the whole ticket, but we’d like to keep the rest of the
history.

TIA!

Russ