Notifying all users

Hi,

I am using an RT setup where I want every single transaction/change of
ownership… basically everything… to be notified to an RT user’s e-mail
address.

I wondered if it was possible to make RT do this, or if not is there an
addon which provides this kind of functionality.

Basically a NotifyUser notify option where users of a particular group
where notified when this Scrip was hit would do the trick. Something like
that.

Thanks in advance,

Regards,
James
james@elefire.com

James Maddison wrote:

I am using an RT setup where I want every single transaction/change of
ownership… basically everything… to be notified to an RT user’s e-mail
address.

OnTransaction

Basically a NotifyUser notify option where users of a particular group
where notified when this Scrip was hit would do the trick. Something like
that.

NotifyAdminCCs

(Unless you’re already using the AdminCC role for other things,
in which case you probably could use a custom scrip along the
lines of NotifyAdminCCs which notified another address or named
group…)
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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