Notify a new user

I need to create a scrip that sends an email to the RTAdministrator when a new user is created.

Can you help me?.
Greetings,
Irene Gutiérrez Ruesga
Servicio de Informática de la Universidad de Cantabria
gutierri@gestion.unican.es Tfn: +34 942-201095

Scrips won’t do that. Scrips are exclusively related to actions to take
when a specific condition occurs on a ticket.

Joby Walker
ITI SSG, University of Washington

Gutierrez Ruesga, Irene wrote:

I’m don’t this what you said is true. Looking at my Transactions
table there are transaction where Type = 'Create and
ObjectType = ‘RT::User’.

So you should be able to write a scrip that send the admin an
e-mail.

-ToddOn Fri, Oct 07, 2005 at 10:11:50AM -0700, Joby Walker wrote:

Scrips won’t do that. Scrips are exclusively related to actions to take
when a specific condition occurs on a ticket.

Joby Walker
ITI SSG, University of Washington

Gutierrez Ruesga, Irene wrote:

I need to create a scrip that sends an email to the RTAdministrator when
a new user is created.

Can you help me?.
Greetings,

OK, I correct myself. A transaction is created but no scrips
are run.

Irene, you can still do what you want, but you will have to
create a local RT::User library to do that. How good is
your perl?

-ToddOn Sat, Oct 08, 2005 at 10:18:59AM -0400, Todd Chapman wrote:

I’m don’t this what you said is true. Looking at my Transactions
table there are transaction where Type = 'Create and
ObjectType = ‘RT::User’.

So you should be able to write a scrip that send the admin an
e-mail.

-Todd

On Fri, Oct 07, 2005 at 10:11:50AM -0700, Joby Walker wrote:

Scrips won’t do that. Scrips are exclusively related to actions to take
when a specific condition occurs on a ticket.

Joby Walker
ITI SSG, University of Washington

Gutierrez Ruesga, Irene wrote:

I need to create a scrip that sends an email to the RTAdministrator when
a new user is created.

Can you help me?.
Greetings,


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

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Download a free sample chapter from http://rtbook.bestpractical.com

Perhaps not, but take a look at what modifying the templates will do -
since this is fired off on each new user created automagicly from
incoming email.

Look at http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword
for some ideas?

Joby Walker wrote:

I must think it more. As soon as I have a little more free time I will put myself to it. Thanks for all.

IreneDe: Todd Chapman [mailto:todd@chaka.net]
Enviado el: sábado, 08 de octubre de 2005 16:36
Para: Joby Walker
CC: rt-users@lists.bestpractical.com; Gutierrez Ruesga, Irene
Asunto: Re: [rt-users] Notify a new user

OK, I correct myself. A transaction is created but no scrips
are run.

Irene, you can still do what you want, but you will have to
create a local RT::User library to do that. How good is
your perl?

-Todd

Everything would be much more easy if I knew how RT sends an email from scrips.

Thanks,
IreneDe: Garth Johnson [mailto:growlf@biocede.com]
Enviado el: domingo, 09 de octubre de 2005 0:30
CC: Gutierrez Ruesga, Irene; rt-users@lists.bestpractical.com
Asunto: Re: [rt-users] Notify a new user

Perhaps not, but take a look at what modifying the templates will do -
since this is fired off on each new user created automagicly from
incoming email.

Look at http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword
for some ideas?

Joby Walker wrote:

Scrips won’t do that. Scrips are exclusively related to actions to take
when a specific condition occurs on a ticket.

Joby Walker
ITI SSG, University of Washington

Gutierrez Ruesga, Irene wrote:

I need to create a scrip that sends an email to the RTAdministrator when
a new user is created.

Can you help me?.
Greetings,


Irene Gutiérrez Ruesga
Servicio de Informática de la Universidad de Cantabria
gutierri@gestion.unican.es Tfn: +34 942-201095