Notes and caveats for RT2 alpha install

After some emails volleyed back and forth across the net, Jesse helped
me work out some minor issues with the install of the latest-greatest
RT2 alpha. It seemed a good idea to pass along the results of our
collaborative tinkering:

The README instructs you to run a perl script to check for required
modules. There’s one module it can’t really check for, however, and
that’s the DBD::mysql (or oracle or…) perl module. Make sure you have
that installed before you get started on RT2. (It bit me because I was
testing the install on a box that hadn’t already had a copy of RT 1.x on
it…)

Some of you gurus may already have known this, but I sure didn’t: Don’t
use the @ symbol as part of a MySQL password. It does strange things.
Nuff said.

Speaking of the main RT Makefile, if you run RH7 you probably want to
set the WEB_USER and WEB_GROUP to ‘apache’.

One of the required modules depends upon MLDBM. The ‘make test’ may fail
in CPAN, which in my case meant going into the ~/.cpan/build/MLDBM-2.00
directory and doing ‘make install’. Life went on nicely after that.

Restarting MySQL between failed install attempts may be handy… it
certainly fixed the last hurdle I couldn’t jump over in my race to the
finish. (It has something to do with that password thing I mentioned
earlier.) In this case, ‘mysqladmin reload’ was the magic key.

Despite what the README says, the stock ‘root’ account password isn’t
wordpass. It’s… well, just ‘password.’ Obviously, “not changing this
is a SECURITY risk.”

Now I’m off to see if I can figure my way around the new system. (First
lesson… how to add a user with godlike powers that isn’t “root”…)

Karel P Kerezman - IS Admin, Entercom Portland LLC - http://zero.kgon.com
One live brain cell away from being a talking monkey.
From the Canonical Fulldeckisms List: Canonical Lists of Fulldeckisms and Answering Machine Messages

for the record, if you’re messing about with RT2,
you should probably be on rt-devel. :wink:

I’ve fixed the mysqladmin reload problem in what will be .42. thanks.

I’ve also got a fix for the DBD::foo check, though it requires you to
specify things on the commandline. I’ll probably add a makefile
rule to make this easier.

And I fixed root’s password in the README :)On Thu, Feb 22, 2001 at 05:45:42PM -0800, Karel P Kerezman wrote:

After some emails volleyed back and forth across the net, Jesse helped
me work out some minor issues with the install of the latest-greatest
RT2 alpha. It seemed a good idea to pass along the results of our
collaborative tinkering:

The README instructs you to run a perl script to check for required
modules. There’s one module it can’t really check for, however, and
that’s the DBD::mysql (or oracle or…) perl module. Make sure you have
that installed before you get started on RT2. (It bit me because I was
testing the install on a box that hadn’t already had a copy of RT 1.x on
it…)

Some of you gurus may already have known this, but I sure didn’t: Don’t
use the @ symbol as part of a MySQL password. It does strange things.
Nuff said.

Speaking of the main RT Makefile, if you run RH7 you probably want to
set the WEB_USER and WEB_GROUP to ‘apache’.

One of the required modules depends upon MLDBM. The ‘make test’ may fail
in CPAN, which in my case meant going into the ~/.cpan/build/MLDBM-2.00
directory and doing ‘make install’. Life went on nicely after that.

Restarting MySQL between failed install attempts may be handy… it
certainly fixed the last hurdle I couldn’t jump over in my race to the
finish. (It has something to do with that password thing I mentioned
earlier.) In this case, ‘mysqladmin reload’ was the magic key.

Despite what the README says, the stock ‘root’ account password isn’t
wordpass. It’s… well, just ‘password.’ Obviously, “not changing this
is a SECURITY risk.”

Now I’m off to see if I can figure my way around the new system. (First
lesson… how to add a user with godlike powers that isn’t “root”…)

Karel P Kerezman - IS Admin, Entercom Portland LLC - http://zero.kgon.com

One live brain cell away from being a talking monkey.

From the Canonical Fulldeckisms List: Canonical Lists of Fulldeckisms and Answering Machine Messages


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