Not the spell fckeditor when creating a ticket

Hello,

when creating a ticket, the spell checker button is disabled fckeditor.
How to enable this button?

Thank you

Hello,

when creating a ticket, the spell checker button is disabled fckeditor.
How to enable this button?

Thank you

Have tried it with some browser rather than IE?

In share/html/NoAuth/RichText/FCKeditor/fckconfig.js check the following
line:
FCKConfig.SpellChecker = ‘ieSpell’ ; // ‘ieSpell’ |
‘SpellerPages’

This option has been set to “ieSpell” by default and it caused this button
to be disabled in non IE browsers.

For more info you can take a look here:
http://docs.cksource.com/FCKeditor_2.x/Developers_Guide/Configuration/Spell_
Checker

smime.p7s (5.06 KB)

when creating a ticket, the spell checker button is disabled fckeditor. How to enable this
button?

RT doesn’t actually ship the php spellchecker that fckeditor provides.
We recommend that you use the spellchecker built into your browser.

-kevin