I have been able to setup RT 1.3.7. I have granted the correct rights to
allow anyone create tickets via e-mail. I was wondering if there is a link
within RT that anonymous users can go to create tickets without being
prompted for a username.
I came across similar requests in the in the archives but I didn’t see a
solution. I am not really a programmer, so it would be a great struggle
(understatement) to put something together. Any help or pointers is greatly
appreciated. Thanks a lot.
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