Non-priv user can't see tickets

RT Users
1

Hi all,

If I have user created that is NOT a privileged user (the checkbox in the user
page is NOT checked). I can grant them the ability to create a new ticket,
but they cannot see the newly created ticket in the home page???

Is it not possible for a non-priv user to see his/her tickets? I’ve tried

SeeQueue
ShowTicket
CreateTicket

But I still can see any of the tickets.

-Robert

2

The SelfService UI is broken in the current release. it’s been fixed
in CVS.

    -jOn Thu, May 24, 2001 at 10:28:18AM -0700, Robert Shaw wrote:

Hi all,

If I have user created that is NOT a privileged user (the checkbox in the user
page is NOT checked). I can grant them the ability to create a new ticket,
but they cannot see the newly created ticket in the home page???

Is it not possible for a non-priv user to see his/her tickets? I’ve tried

SeeQueue
ShowTicket
CreateTicket

But I still can see any of the tickets.

-Robert

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